Productized security
An agent on every device reports its health continuously: disk space, failing drives, stopped services, missing updates, configuration drift. Most issues get caught and fixed before anyone opens a ticket.
Included from the tier shown below. Month to month, cancel any time.

Disk, memory, CPU, temperature, drive SMART status and service state, checked around the clock rather than when someone complains.
A library of tested fixes for the failures that recur — stalled services, full drives, broken agents. Each one written and reviewed by our engineers before it is allowed near your systems.
What hardware you own, what is installed on it, what version, and what is out of date. Useful for budgeting and essential for security.
Thresholds tuned per environment so the alerts that matter get seen and the noise does not train anyone to ignore them.
| Package | RMM |
|---|---|
| Monitor | Included |
| Protect | Included |
| Resist 365 | Included |
| Complete | Included |
No meaningfully. It is a lightweight service that reports telemetry and runs scheduled tasks, usually during maintenance windows.
Remote access requires a session that is logged and, on our standard configuration, prompts the user. Monitoring reads system health, not documents.
They report when they reconnect. Devices that stop checking in for longer than expected raise their own alert — a laptop that has gone quiet for three weeks is itself worth knowing about.
Every package includes this. Pick the tier that fits.